Greencastle Auto Repair

498 reviews
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5

Our A/C compressor went out in our Bronco Sport. Ford Stealership quoted us more than twice what Hendershot's quoted. We are very pleased with the repairs, and customer service and communication was excellent throughout! Also the garage looks great inside and out. We will definitely use them again!

Thank you so much for your kind words, Brian! We are thrilled to hear that we were able to provide you with exceptional service at a great value. Our team at Hendershot's Service Center takes pride in providing top-notch customer service and quality repairs. We appreciate your trust in us and look forward to serving you again in the future. Thank you for choosing Hendershot's!

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5

Thank you so much for the 5-star review, Vicki! It means a lot to us that our hard work and dedication to providing excellent service are being recognized. We look forward to helping you with any future car maintenance needs you may have.

- Hendershot's Service Center
5

As always, they take care of their customers and are timely with updates and working on your vehicle. Would recommend to anyone

Thank you for taking the time to leave us such a kind review, Preston! We are thrilled to hear that you had a positive experience at Hendershot's Service Center. Our team takes pride in providing excellent customer service and ensuring timely updates and working on your vehicle. We truly appreciate your recommendation and can't wait to assist you with any future car needs. Have a great day!

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1

Took car in to have the AC fixed. Paid in over 1000$ in labor to have it repaired. 2 weeks later all the refrigerant has leaked out of the system. Clearly if they did a leak test and pressurized test they would caught this before getting the vehicle back!!! Took it back to the shop and was told I’d have to pay this again to have it fix. I get it’s a lot of work to maneuver around but you clearly stated you leak tested this by the machine on my receipt . How did you not catch this … make It make sense I would not ever go back here for the littlest amount of work !

5

Will ALWAYS choose Hendershots for my car needs! Best friendly staff ever and they explain everything before doing anything so you fully understand what is happening with your vehicle ! Everyone in the front office is my favorite!!

Thank you Shay for taking the time to give us a 5 star review. We appreciate the kind words and we strive to provide friendly service, explaining everything and giving out estimates and getting approval before moving forward. Thank you again and we are here for you whenever you need us again.

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5

Work was done on a timely manner car runs great

Thank you Curt for taking the time to provide a great 5 star review. We are glad to hear that you are happy with the service and the car is running great. We are here if you need us again.

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5

Hendershot's has handled a few upgrades for me and my truck lately and they have been great to work with. Highly recommend!

Thank you so much for the 5-star review, Travis! We are thrilled to hear that you have had a positive experience with our service center and that we were able to meet your expectations with your truck upgrades. Thank you for choosing us. We look forward to serving you again in the future.

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5

Great service. Very personalized, goes the extra mile to make sure you are satisfied. Pricing is very competitive. Highly recommend them

5

Thank you so much for the positive review, Ken! We appreciate your support and look forward to serving you again in the future. Thank you for choosing Hendershot's!

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2

My wife hit a deer and it messed up something in the engine and we went over the pricing to get it done and everything was factored in and I wrote down the totals. And when payment came time they added an extra 200 dollars. For diagnostics or whatever it was. I had only budgeted the original spoken amount. I wish they would have told me about that before hand so I knew to budget what I needed better. I keep getting told that I shouldn’t have to pay the extra 200$ since they didn’t let me know ahead of time. Anywho, car runs So that’s good

Jordan thanks for taking the time for the 2 star review. I do agologize that in the total for estimates that I did not give the diagnosis charge of $162.84 in that total. The diagnosis is the charge for the time that the technician spent on your vehicle finding the problem. I apologize for the inconvenience but we did release your car and extend the payment agreement to make this easier for you guys. Glad to hear the car is running good.

- Hendershot's Service Center
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1014 Indianapolis Road Greencastle, IN 46135 (765) 653-2600
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Hendershot's Service Center is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Hendershot's Service Center (765) 653-2600 if you have any issues in accessing any area of our website.