From first contact to set up an appointment, to handing over the keys for service, to picking up the vehicle. Hendershot's is always first-rate. My only suggestion (and I know how busy they always are, judging from the crowd of vehicles constantly in their lot) is that it would help to receive updates on when the vehicle might or might not be ready OR if it needs to be held for more than a day.
Thank you Craig for the great 5 star review. We appreciate how you feel and what we can do better. You are correct that we are always busy but we do need to keep our customers updated on the process of their vehicles.
- Hendershot's Service Center