Greencastle Auto Repair

429 reviews
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2

My wife hit a deer and it messed up something in the engine and we went over the pricing to get it done and everything was factored in and I wrote down the totals. And when payment came time they added an extra 200 dollars. For diagnostics or whatever it was. I had only budgeted the original spoken amount. I wish they would have told me about that before hand so I knew to budget what I needed better. I keep getting told that I shouldn’t have to pay the extra 200$ since they didn’t let me know ahead of time. Anywho, car runs So that’s good

Jordan thanks for taking the time for the 2 star review. I do agologize that in the total for estimates that I did not give the diagnosis charge of $162.84 in that total. The diagnosis is the charge for the time that the technician spent on your vehicle finding the problem. I apologize for the inconvenience but we did release your car and extend the payment agreement to make this easier for you guys. Glad to hear the car is running good.

- Hendershot's Service Center
5

Thank you so much for leaving us a 5-star review, Michael! We're thrilled to hear that you had a positive experience at Hendershot's Service Center. We greatly appreciate your support and look forward to assisting you in the future. Thank you for choosing Hendershot's!

- Hendershot's Service Center
5

We have been customers since shortly after they opened in their original location and have never been disappointed. The service is always done right and you aren't upsold for repairs you don't need. They have kept our 2011 Subaru in excellent running condition for 202k so far as well as our other vehicles. Recently, an oil pressure light was coming on intermittently. Hendershots determined that it was not a bad sensor, but that it had simply become disconnected! All fixed as usual. The same good service we've come to expect every time.

Wesley, thank you for your continued trust and kind words. We’re thrilled to hear that our team has consistently provided you with reliable service and honest recommendations over the years. It’s great to know we could quickly resolve the oil pressure light issue and keep your vehicles in top condition. Your loyalty means a lot to us, and we look forward to helping keep your Subaru and other vehicles running smoothly for many more miles.

- Hendershot's Service Center
5

I'm very pleased with them. It was a lot for me but it was nowhere near what I thought it was going to cost and they didn't come up with all kind of things that was wrong with it. Just fixed what needed to be fixed . They did an excellent job and I'm very grateful.

Thank you Debi for a wonderful 5 star review. We are so happy to hear you are pleased with the service you received and we are here when you need us again.

- Hendershot's Service Center
5

I take personal vehicles and fire department vehicles there for service work. Jobs are always performed a timely and complete manor. Repairs are always priced fairly and staff is very courteous.

Thank you Jeff for taking the time for a great 5 star review. We appreciate the kind words are are here when you need us again.

- Hendershot's Service Center
3

Professional job.

Thank you Brent for taking the time to give us a review. We appreciate the kind words regarding providing a professional job with the work you received. We will work harder next appointment to get a 5 star review from you. We are here when you need us again.f

- Hendershot's Service Center
5

Thank you so much for taking the time to leave a 5-star review! Our team is committed to providing exceptional service to all of our customers, and we are happy to have exceeded your expectations. Thank you for choosing us for your automotive needs, and we look forward to serving you again in the future.

- Hendershot's Service Center
5

Great service in a timely manner.

Thank you Walter for the kind review. We strive to provide great customer service and get cars in and out in a timely manner

- Hendershot's Service Center
5

Cory, thank you so much for taking the time to leave a 5-star review. We appreciate your positive feedback and are glad to hear that you had a great experience with our team in Greencastle. Thank you for choosing Hendershot's, and we look forward to helping you in the future.

- Hendershot's Service Center
5

Thank you for the thorough inspection to accurately diagnose the issue(s) - and really make sure that the repairs are what they need to be - even when the initial thought was one path - and it headed another direction. Great customer service and notification of status and timing or completion.

Thank you Teresa for the great 5 star review. We appreciate you taking the time. We strive to provide great customer service and diagnose correctly, always keeping our customers in the loop of what is going on.

- Hendershot's Service Center
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1014 Indianapolis Road Greencastle, IN 46135 (765) 653-2600
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