I have never had a positive experience with Hendershot's. On my most recent visit, i needed my tires rotated and a serpentine belt changed. I dropped my car off at 8:30 as i had a 9 am apt, i went to work, and was called around 1:45 and given a long list (thousands of dollars in potential expenses) of things that were apparently wrong with my car. I informed them i would take a written list of the suggestions and would discuss it with them later. When asked about my car i was told it would be done at 3... i arrived promptly at 3 and was not given my car until 3:30, a full 6 hours after my appointment time, I will never return again,